Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Canada-wide
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
3 to 9 business days |
$25 |
|
Free (Orders over $250) |
3 to 9 business days |
$0 |
In-store pickup
You can skip the shipping fees with free local pickup at 117 Spring St. Sault Ste. Marie, ON P6A 3A2. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within X to X business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10AM to 6PM on Mon - Sat. Please have your order confirmation email with you when you come.
International Shipping
No information at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 9 days of receiving your shipping confirmation email, please contact us at fcteamincssm@gmail.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
If you are not completely satisfied with an item, you may return it and we will issue a credit for eligible
purchases. You have 14 days to inquire about an exchange or to receive a Credit to Forty-Five Social.
We do not refund. Our credit will not expire and can be used both online and in-store.
If you have any further questions, please don't hesitate to contact us at fcteamincssm@gmail.com.